🤖 Dream RC – Frequently Asked Questions (FAQ)

Welcome to Dream RC’s FAQ page! Here you’ll find answers to the most common questions we get from hobbyists, students, and makers across Bangladesh.

🛍️ Ordering & Products

1. What products do you sell?
We specialize in Arduino boards, sensors, robotics kits, FPV drone parts, electronic modules, motors, batteries, and more — all at the most affordable price in Bangladesh.

2. Are your products original?
Yes! We import and test our parts carefully. Most items are either original or high-quality clones verified by our team.

3. Do you provide warranty or testing?
We test most items before shipping. If something arrives defective, contact us within 24 hours for a solution.

4. Can I request a product not listed on your site?
Absolutely! Message us on Facebook or WhatsApp. We may already have it in stock or can import it for you.

🚚 Shipping & Delivery

5. What are your delivery charges?
We offer the lowest delivery rates in Bangladesh:

🚚 Our Delivery Charges Overview

📦 Inside Dhaka:   ( 24 Hours )
BDT 0 – 590 → BDT 59 | BDT 590 – 1490 → BDT 29 | BDT 1490 + → Free Delivery

📦 Outside Dhaka:  ( 36 Hours – 72 hours )
BDT 0 – 590 → BDT 109 | BDT 590 – 1490 → BDT 79 | BDT 1490 – 2490 → BDT 49 | BDT 2490 + → Free Delivery

📝 Note: Delivery charges may change at any time.

6. How fast do you deliver?
We ship within 24 hours of order confirmation. Delivery typically takes:

• Dhaka: ( 24 Hours )
• Outside Dhaka: ( 36 Hours – 72 Hours )

7. Can I track my order?
Yes! We provide tracking info after shipment. You can also message us directly for updates.

💳 Payment & Offers

8. What payment methods do you accept?

• Cash on Delivery (COD) – All over Bangladesh
• bKash, Nagad, Rocket (Prepaid) On Request
• Bank transfer available on request

9. Do you offer discount coupons?
Yes! We often give first-time buyer discounts, seasonal offers, and delivery charge deals. Check your email or homepage banners.

❓ Why Choose Dream RC – Bangladesh’s Trusted Robotics, Arduino, FPV & RC Store

🔹 What makes Dream RC different from other electronics stores?

At Dream RC, we specialize exclusively in robotics, Arduino, sensors, and RC components. Our goal isn’t just to sell – it’s to support makers, students, and hobbyists in Bangladesh with the right parts at the best price.

🔹 Are your prices really better than other stores?

✅ Yes!
We constantly compare our prices with other online and offline sellers. For example:

• Get the original Arduino Uno R3 at only ৳569 (others sell at ৳650+)
• Lowest delivery fee starting from ৳59 inside Dhaka

We offer transparent pricing with no hidden charges.

🔹 How can I trust the quality of your products?

We carefully source every product and provide:

• Original or best-quality clones
• Verified components like sensors, batteries, modules, etc.
• Regular quality checks before packaging

And we’ll never sell what we wouldn’t use in our own projects.

🔹 Do you offer technical support after purchase?

Yes!
We believe in community-driven learning, so we offer:

• Support via WhatsApp, email, and Messenger
• Access to our Dream RC – Makers Bangladesh Facebook Page
• Arduino & Robotics guidance for students and beginners

🔹 What happens if I receive a faulty item?

No worries!
We offer an Return & Exchange Policy for defective or incorrect products. Just reach out within 3 days of delivery with photos or video evidence.

🔹 Why should I trust a new store like Dream RC?

Though we’re new, our vision is bold:

“Make robotics affordable and accessible in every corner of Bangladesh.”

We’ve already started proving it with:

• First-time buyer offers
• Fast-growing customer base
• Positive feedback on pricing, delivery, and support

🔹 Do you plan to expand your products?

Yes – we’re continuously adding:

• New sensors, modules, batteries, drivers, wheels, etc.
• Exclusive DIY kits and Dream RC–branded robotics parts
• Advanced tools and resources for hobbyists and schools

🔄 Returns & Support

10. What is your return policy?
If your product is faulty or damaged, contact us within 24 hours of receiving your parcel. We’ll arrange a replacement or refund after checking.

11. How can I contact support?
You can reach us on:

• WhatsApp: 📞 01919-157285
• Facebook Messenger: 📩 Dream RC Page
• Email: ✉️ info@blue-starling-556278.hostingersite.com

We’re always happy to help!

👨‍🔧 Hobbyist Questions

12. I’m new to robotics. Where do I start?
Start with an Arduino Uno, IR sensor, Ultrasonic sensor, jumper wires, and breadboard. We’ll soon post beginner guides on our blog and YouTube channel.

13. Do you offer tutorials or support?
Yes! Follow our Facebook group and YouTube channel to learn how to use the parts we sell and see real builds by the Dream RC community.

📢 Follow Us & Join the Community

Join our Facebook Group
Share your builds, ask questions, and connect with other makers:
👉 Dream RC – Makers Bangladesh

If your question isn’t listed here, just message us — we’re always ready to help ⚡